Orders

How can I request a quote if no price is available?

You can click ‘request a quote’ on our website and enter your request on the contact form.

Can I place an order for pickup?

Yes, however, the option is not available on the website. Please organize it with your customer service representative.

Do you have a minimum order quantity?

Certain products require a minimum quantity, please refer to your customer service representative.

Do you offer discounts on large orders?

Please refer to your sales representative.

Can I have the tracking number for my order?

Yes, you can find the information on the invoice.

Can I change my shipping address after placing an order?

Yes, you can change the shipping address as long as it hasn’t been shipped.

Can I request partial shipments if some items are out of stock?

Unless specified, all orders are shipped partially if products are on backorder.

Can I request a product sample or trial kit before placing a full order?